Rated 4.8/5 based on G2 & Capterra

Discover a Smarter, UK-Based Alternative to SurveyMonkey

Trusted by NHS, Vodafone & Thousands of UK Organisations

Survey

Easy to use, powerful & trusted by 600,000+ users worldwide

Why UK Organisations Choose SmartSurvey Over SurveyMonkey

Easy to use

Feature-rich doesn't mean complicated. SmartSurvey is designed for ease of use

UK data storage

Your data stays 100% in the UK, ensuring full GDPR compliance and the peace of mind.

Custom branding

Customise your surveys down to the smallest detail, from the survey theme to the email.

No response costs

Create unlimited surveys and collect unlimited responses without worrying about escalating costs.

Survey anytime, anywhere

Gather the data you need without an internet connection. With SmartSurvey, no valuable feedback is ever missed.

Forever free plan - Zero Risk

Start for free and stay for free for as long as you want. Your loyalty means more to us than financial commitments.

Here’s how it works

 

 

COLLABORATE

Everything you need to streamline teamwork on feedback projects

SmartSurvey is built with teams in mind to facilitate efficient survey creation and management across different departments. Effortlessly share questions, surveys, templates, and data within your organisation.

  • Use a single sign-on feature
  • Shared resources with ease
  • Give specific users access
  • Quickly add/remove members
180k49p-group-1484580445_1000000000000000000028-1
Integrations-1

 

 

AUTOMATION

Easily integrate SmartSurvey with your existing tech stack

Trigger events, workflows, and notifications to streamline operations. Use our native integrations or APIs to pass survey data effortlessly to other platforms and monitor trends in real time.

 

 

BRANDING

Create surveys that build trust and loyalty

By offering white-label solutions, we put you in the driver's seat of your survey's look and feel, from custom domains to tailored email communications.

  • Fully branded surveys
  • Personalised themes
  • Custom domains & emails
  • Removable SmartSurvey watermark
White label-1

We take your data security seriously

Big brands are using SmartSurvey every single day

Find out what they have to say.

uswitch-400x200

We couldn't be happier with Smartsurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.

Martin, uSwitch
mercedes-400x200

We would most definitely recommend SmartSurvey! The team have been invaluable and have turned our low response rates around.

Mercedes Benz
home-office-400x200

The functionality and features provided by the SmartSurvey platform have enabled us to create some really engaging surveys, with the training we’ve received from the SmartSurvey team helping us to maximise the value we can obtain through the platform.

Home Office
nhs-400x200

We’re absolutely delighted. SmartSurvey has enabled us to reach our desired patient experience target for the first time too, which is amazing when you consider where we were and where we are now.

NHS

Why choose SmartSurvey?

Awesome Support, Super Secure Data Combined With A Seamless Survey Experience And Powerful Functionality.

Features
logo-smartsurvey-primary-rev-rgb
Other platforms
UK Data Storage
Yes.
No.
Unlimited Responses
Yes.
No.
Fully GDPR Compliant
Yes.
No.
White-Label Branding
Yes.
No.
WCAG Compliant Surveys
Yes.
No.
Offline Survey Collection
Yes.
No.

Your Data Stays in The UK

We are ISO27001, ISO9001 and Cyber Essentials Plus certified survey platform, built to ensure your data collection practices meet GDPR standards without compromise. Everything is securely stored within the UK, and fully compliant with local privacy laws.

Rated 4.8/5 based on G2 & Capterra

SmartSurvey security features.

Real words from real users who simplified their data collection with our tool

Learn how they're easily getting valuable insights with less time and work.
GetApp
Fantastic! Exactly what we need to be able to collate information effectively.

The ease of use and simplicity of the programme. I am creating the surveys on behalf of Local Authority Building Standards Scotland. The way information is presented is very easy to analyse with lots of tools available to assist. If stuck, customer helpline is exactly what it says on the tin help... no question too small or silly.

G2
Great service, great assistance and a easy to use software for clients and staff.

I like the functionality. It is visually pleasing as well as intelligent. The email triggers are another amazing feature this works so well for NPS and other feedback surveys!

Capterra
Brilliant tool for all your survey needs

There are so many tools in this system to customize your survey any way you want it; simple to create, modify, distribute the surveys, then gather and create detailed reports. If you are stuck, their friendly and clever customer service team is always there to help clients. No question too small, no task too difficult to resolve! Constantly exceed expectations.

Frequently asked questions

Find the answers you need right here

What makes SmartSurvey's data storage unique?

Unlike other platforms, SmartSurvey data remains securely stored within the UK. This ensures GDPR compliance and provides users with peace of mind regarding data security and privacy.

How Much Does It Cost To Use SmartSurvey?

SmartSurvey offers six different plans including Basic, Professional, Business, Enterprise, Student, and Not-for-profit. The Basic plan is free forever, while professional and business plans range from £35 to £60 per month, with Student plans from just £15 per month. Annual subscriptions offer discounts up to 28.5%. Unlike other platforms we don’t charge per response.  With some platforms charging up to 15p extra per response on top of your monthly cost.

Does SmartSurvey provide customer support?

Yes, we offer fanatical support with dedicated account managers, a customer success team, and access to phone, live chat, and email support.

Can SmartSurvey analyse my survey data?

Sure. SmartSurvey offers advanced analytics tools such as charts and filtering, dashboards and sentiment analysis, word clouds and cross tab reporting to monitor, compare, segment, and uncover insights from your data.

Can I really use it offline?

Yes, SmartSurvey offers offline survey collection capabilities. This means you can gather responses even in environments without internet connectivity. Simply collect responses offline and sync them with your account once you're back online.

Try Us Out For 14 Days  
100% Free, No Card Required.

This Is Your Chance To Move Beyond Primate-Level Surveys And Start Doing It The Smart Way.

Rated 4.8/5 based on G2 & Capterra

Copyright ©2024 SmartSurvey™. All Rights Reserved.