Rated 4.8/5 based on G2 & Capterra

The #1 Qualtrics Alternative

Save up to 50% on costs, get unlimited responses & advanced features.

Instantly gather data with our versatile online and offline survey tool. Unlock insights with reporting & dashboards, all while ensuring your data remains secure and GDPR-compliant.  Experience unparalleled support with our robust, secure platform. 

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Trusted by 600,000+ users worldwide

Why is SmartSurvey the #1 alternative to Qualtrics?

SmartSurvey provides businesses with the tools to promote their brand identity, build trust, and develop credibility. All account holders benefit from cutting-edge customisation tools and advanced online reporting features.

Value for money

No response costs make SmartSurvey amazing value. Combined with limitless customisation, all for an affordable price.

UK-based and secure

Data is stored and backed up on UK/EU-based servers. You can rest assured your data is secure.

GDPR compliant 

Data privacy has never been more important, our platform is compliant with UK/EU regulations.

 
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Qualtrics
Data stored securely in UK:
Data stored securely in the UK, Cyber Essentials Plus Certified and registered with the UK's ICO.
Yes.
No.
No contracts:
Downgrade or cancel instantly from your account page, no minimum contract.
Yes.
No.
Price Match Guarantee:
We will match prices quoted by Qualtrics.
Yes.
No.
Meets Requirements
9.1
8.9
Ease of Use
9.0
8.5
Quality of Support
9.3
8.7
Survey Builder
9.0
9.0
Reporting & Analytics
9.2
8.5
Customer Feedback Management
9.9
9.6
Communication Management
9.8
8.9
Data Import and Export
8.9
6.2
Free Plan Available
Yes.
No.
Scores taken from G2 and Capterra.

Key features that make SmartSurvey the better choice

COLLABORATE

Made for teams

Simplify access with single sign-on, seamless sharing of surveys and results organisation-wide, precise user permissions, and easy user management.

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BRANDING

White label

Build awareness, develop trust and increase loyalty by delivering a fully branded experience with custom domains and survey themes that reflect your brand image. 

SUPPORT

Fanatical support

By taking the time to understand what you need and why, we’ll ensure you get maximum value and performance from our platform. Access to phone, live chat and email support.

Fanatical support
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AUTOMATE

Effortless integration
and automation

Easily integrate with other systems in your tech stack, putting your survey insight right where you need it.

ANALYSE

Advanced analytics

Easily detect the sentiments in your open text responses and comments with Sentiment Analysis. With Dashboards, you can monitor, compare and segment your survey data all within the SmartSurvey platform.

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Expert managed survey services

Expert survey management for successful projects from start to finish.

Trusted by 600,000+ users worldwide

Our managed survey service gives you access to our in-house expertise who are on hand to manage the entire survey process. From designing your survey to finding the right respondents and helping you to interpret the results, we’re with you every step of the way.

Connecting you with the right respondents

Through our consumer panel service, we can distribute your survey to 20 million panel respondents in over 70 different countries. From broad criteria to deep segmentation, whatever your target audience we can help you collect the feedback you need.

An extension of your team

From design, layout, logic and question advice, to respondent targeting, distribution and analysis we can provide support for you at every stage to ensure you achieve your objectives.

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Multi-award winning survey software

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“We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business. ”

uSwitch
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“I have already recommended this system to peers and colleagues resulting in two extra accounts being purchased within the Trust as the potential for time saving and cost saving became apparent.”

Derbyshire NHS Foundation Trust 
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“The functionality and features provided by the SmartSurvey platform have enabled us to create some really engaging surveys, with the training we’ve received from the SmartSurvey team helping us to maximise the value we can obtain through the platform. ”

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See what SmartSurvey can do for you. Book your demo!
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