Business Survey Software That Works for Every Team

Perfect for any business data collection need - from digitising forms to running employee or customer feedback programmes. SmartSurvey gives you the tools to quickly and easily capture the insights you need.

Lets see if we're the right fit, book a call with our team and talk about your project.

Trusted by 1000s of brands and over 600,000 users

Create brilliant Surveys & Forms without the complexity

With SmartSurvey, you can build intuitive, branded, and logic-driven surveys using 24 different question types. Get up and running in minutes – no tech skills needed.

Use pre-built templates or start from scratch
Embed media and brand your surveys
Apply skip logic, piping and scoring
Deliver in 50+ languages
Share by email, SMS, QR code, web embed, pop ups, social and offline

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Turn survey data into actionable insights

With SmartSurvey’s intuitive dashboards, you get real-time visual reporting that helps you make smarter decisions, faster. No spreadsheets, no delays – just insights that move your business forward.

Live data dashboards
Track responses in real time with dynamic dashboards that update instantly – stay ahead of trends as they happen
Shareable insights
Export, download or share your dashboards with stakeholders – keep your team aligned and informed with ease
No tech skills needed
User-friendly interface designed for everyone – build and analyse your dashboard with just a few clicks

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From open text to organised insights in seconds

Tired of wading through piles of qualitative feedback? Our AI-powered AutoCategorise tool turns text responses into structured insights in real time.

No more manual tagging
Automatically organises open text into meaningful themes
From weeks to seconds
Processes thousands of responses in less time than it takes to drink a coffee!
Always up-to-date
Categorisation happens the moment feedback is submitted
Spot risks early
Detect emerging issues and respond before they escalate
Eliminate bias
Get a truly objective, consistent view of customer sentiment

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Graphic showing response data in chart and graph format.

Real-time reporting & alerts

See the story behind the numbers with advanced reporting tools that help you make smarter decisions.

Graphic showing reporting options and graph selected.

Real-time dashboards & advanced filters
Share reports externally with stakeholders
Alerts for low scores or keyword trends
Cross-tab reporting and comparative insights
Shareable results summaries and live dashboards
Multiple chart types for visual storytelling
Auto-tagging, sentiment analysis
Scheduled reports and export to Excel, Word, PDF, SPSS

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Effortless integration

Integrate with your favourite platforms in just a few clicks, automate workflows, and streamline processes to get insights exactly where you need them

Easily integrate with other systems in your tech stack, and automate your feedback collection.

Event-based triggers, workflows and notifications
Pull or push data through APIs & webhooks
Connect your favourite platforms in just a few clicks with our native integrations

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Designed for scale, security and collaboration

Whether you're rolling out department-wide surveys or managing sensitive data in regulated sectors, SmartSurvey gives you total control. From secure data hosting and team collaboration to custom legal agreements and robust SLAs, we’re built for organisations that can't compromise on compliance or flexibility.

Graphic showing survey results and automations.

Get access to:

UK-based data hosting, FSQS-registered and ISO27001 certified
Unlimited responses and users
Team collaboration with user roles, permissions, and shared question libraries
Advanced access control with Single Sign-On (SSO), two-factor authentication, and IP whitelisting
Custom data processing agreements (DPA) and support SLAs tailored to your organisation
Native integrations with Salesforce, Microsoft Teams, and over 300 platforms via API or Zapier
Secure branded domains and GDPR-compliant infrastructure

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Make every response count

Whether you're collecting 1000 or 10,000,000 responses, SmartSurvey gives you the control, security and insights you need

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UK-based data storage

Your response data is stored in the UK, ensuring compliance and security

Award-winning platform

25+ awards, trusted by over 600,000 users worldwide

Book a call with our team

We’ll listen to what you’re working on, ask a few questions, and if it makes sense, we’ll guide you on the best next step - be it a demo, a free trial, or something else. No pressure. Just helpful, honest advice.

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