Survey Software Built for Business

From customer insights to digital forms—SmartSurvey helps businesses collect, understand, and act on the data 
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Trusted by 1000s of brands and over 600,000 users

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Create brilliant Surveys & Forms without the complexity

With SmartSurvey, you can build intuitive, branded, and logic-driven surveys using 24+ different question types. Get up and running in minutes – no tech skills needed.

  • Build with AI in seconds, use templates or start from scratch
  • Embed media and brand your surveys including custom domains
  • Apply skip logic, piping and scoring & Deliver in 50+ languages
  • Share by email, SMS, QR code, web embed, pop ups, social and offline
Create survey

“SmartSurvey helps us guarantee consistent practice when sending out requests for information, we use skip logic to ask clients relevant questions, based on previous qualifying criteria. The team at SmartSurvey are reliable and supportive.”

Gloverstandbury accountants

Turn survey data into actionable insights

With SmartSurvey’s intuitive dashboards, you get real-time visual reporting that helps you make smarter decisions, faster. No spreadsheets, no delays – just insights that move your business forward.

  • Live data dashboards
    Track responses in real time with dynamic dashboards that update instantly – stay ahead of trends as they happen
  • Shareable insights
    Export, download or share your dashboards with stakeholders – keep your team aligned and informed with ease


  • No tech skills needed
    User-friendly interface designed for everyone – build and analyse your dashboard with just a few clicks
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“The dashboards allow us to present data dynamically and adapt to different stakeholders' needs.”

East riding council

From open text to organised insights in seconds

Tired of wading through piles of qualitative feedback? Our AI-powered AutoCategorise tool turns text responses into structured insights in real time.

  • No more manual tagging
    Automatically organises open text into meaningful themes

  • From weeks to seconds
    Processes thousands of responses in less time than it takes to drink a coffee!
  • Always up-to-date
    Categorisation happens the moment feedback is submitted
  • Actionable Insights
    Detect sentiment, uncover the themes and emotions behind your feedback
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Real-time reporting & alerts

See the story behind the numbers with advanced reporting tools that help you make smarter decisions.

  • Real-time dashboards & advanced filters

  • Multiple chart types make data easy to understand

  • Shareable results summaries and live dashboards


  • Scheduled reports and export to Excel, Word, PDF, SPSS 
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“Now, my team can directly view results as graphs or diagrams, which simplifies how we share insights with management.”

— Bank of Bahrain & Kuwait

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Effortless integration

Integrate with your favourite platforms in just a few clicks, automate workflows, and streamline processes to get insights exactly where you need them

Easily integrate with other systems in your tech stack, and automate your feedback collection.

  • Event-based triggers, workflows and notifications
  • Pull or push data through APIs & webhooks
  • Connect your favourite platforms in just a few clicks with our native integrations
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“Knowing our data was secure in the UK, coupled with the ease of access through the SSO solution, made all the difference. SmartSurvey didn’t just meet our expectations; it exceeded them.”

— NHS Children’s Hospital

NHS

Designed for scale, security and collaboration

Whether you're rolling out department-wide surveys or managing sensitive data in regulated sectors, SmartSurvey gives you total control. From secure data hosting and team collaboration to custom legal agreements and robust SLAs, we’re built for organisations that can't compromise on compliance or flexibility.

Graphic showing survey results and automations.

Get access to:

  • UK-based data hosting, FSQS-registered and ISO27001 certified
  • Unlimited responses and users
  • Team collaboration with user roles, permissions, and shared question libraries
  • Advanced access control with Single Sign-On (SSO), two-factor authentication, and IP whitelisting
  • Custom data processing agreements (DPA) and support SLAs tailored to your organisation
  • Native integrations with Salesforce, Microsoft Teams, and over 300 platforms via API or Zapier
  • Secure branded domains and GDPR-compliant infrastructure

Make every response count

Whether you're collecting 1000 or 10,000,000 responses, SmartSurvey gives you the control, security and insights you need

UK-based data storage

Your response data is stored in the UK, ensuring compliance and security

Award-winning platform

25+ awards, trusted by over 600,000 users worldwide

See SmartSurvey in Action

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