Survey Software Built for Business

Whether you’re collecting customer feedback, boosting employee engagement, or leading public consultations – SmartSurvey makes it easy to build surveys and forms, capture responses, and act on real-time insights

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Trusted by 1000s of brands and over 600,000 users

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NHS logo.
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Create brilliant Surveys & Forms without the complexity

With SmartSurvey, you can build intuitive, branded, and logic-driven surveys using 24 different question types. Get up and running in minutes – no tech skills needed.

  • Use pre-built templates or start from scratch
  • Embed media and brand your surveys
  • Apply skip logic, piping and scoring
  • Deliver in 50+ languages
  • Share by email, SMS, QR code, web embed, pop ups, social and offline
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“SmartSurvey helps us guarantee consistent practice when sending out requests for information, we use skip logic to ask clients relevant questions, based on previous qualifying criteria. The team at SmartSurvey are reliable and supportive.”

Gloverstandbury accountants

Turn survey data into actionable insights

With SmartSurvey’s intuitive dashboards, you get real-time visual reporting that helps you make smarter decisions, faster. No spreadsheets, no delays – just insights that move your business forward.

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  • Live data dashboards
    Track responses in real time with dynamic dashboards that update instantly – stay ahead of trends as they happen
  • Shareable insights
    Export, download or share your dashboards with stakeholders – keep your team aligned and informed with ease
  • No tech skills needed
    User-friendly interface designed for everyone – build and analyse your dashboard with just a few clicks

Want to see how to build a dashboard? Check out this 30 second video

“The dashboards allow us to present data dynamically and adapt to different stakeholders' needs.”

East riding council

From open text to organised insights in seconds

Tired of wading through piles of qualitative feedback? Our AI-powered AutoCategorise tool turns text responses into structured insights in real time.

  • No more manual tagging
    Automatically organises open text into meaningful themes
  • From weeks to seconds
    Processes thousands of responses in less time than it takes to drink a coffee!
  • Always up-to-date
    Categorisation happens the moment feedback is submitted
  • Spot risks early
    Detect emerging issues and respond before they escalate
  • Eliminate bias
    Get a truly objective, consistent view of customer sentiment
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Learn how you can get insights from open text

We’ve answered over a billion questions

From individuals to governments, hospitals, employees, customers, and global brands SmartSurvey is trusted worldwide to power better decisions.

Real-time reporting & alerts

See the story behind the numbers with advanced reporting tools that help you make smarter decisions.

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  • Real-time dashboards & advanced filters
  • Share reports externally with stakeholders
  • Alerts for low scores or keyword trends
  • Cross-tab reporting and comparative insights
  • Shareable results summaries and live dashboards
  • Multiple chart types for visual storytelling
  • Auto-tagging, sentiment analysis
  • Scheduled reports and export to Excel, Word, PDF, SPSS 

Visualise your data with a range of chart types

“Now, my team can directly view results as graphs or diagrams, which simplifies how we share insights with management.”

— Bank of Bahrain & Kuwait

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Effortless integration

Integrate with your favourite platforms in just a few clicks, automate workflows, and streamline processes to get insights exactly where you need them

Easily integrate with other systems in your tech stack, and automate your feedback collection.

  • Event-based triggers, workflows and notifications
  • Pull or push data through APIs & webhooks
  • Connect your favourite platforms in just a few clicks with our native integrations
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“Knowing our data was secure in the UK, coupled with the ease of access through the SSO solution, made all the difference. SmartSurvey didn’t just meet our expectations; it exceeded them.”

— NHS Children’s Hospital

NHS

Designed for scale, security and collaboration

Whether you're rolling out department-wide surveys or managing sensitive data in regulated sectors, SmartSurvey gives you total control. From secure data hosting and team collaboration to custom legal agreements and robust SLAs, we’re built for organisations that can't compromise on compliance or flexibility.

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Get access to:

  • UK-based data hosting, FSQS-registered and ISO27001 certified
  • Unlimited responses and users
  • Team collaboration with user roles, permissions, and shared question libraries
  • Advanced access control with Single Sign-On (SSO), two-factor authentication, and IP whitelisting
  • Custom data processing agreements (DPA) and support SLAs tailored to your organisation
  • Native integrations with Salesforce, Microsoft Teams, and over 300 platforms via API or Zapier
  • Secure branded domains and GDPR-compliant infrastructure

Make every response count

Whether you're collecting 1000 or 10,000,000 responses, SmartSurvey gives you the control, security and insights you need

UK-based data storage

Your response data is stored in the UK, ensuring compliance and security

Award-winning platform

25+ awards, trusted by over 600,000 users worldwide

See SmartSurvey in Action

Request Your Demo Today

Takes less than 20 seconds to get in touch with our team.
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